Support
Get help with Sclerite.
Answers to the most common questions, organized the same way the product is.
Getting started
After installing Sclerite, you'll walk through a short setup: a welcome screen, choosing what Sclerite can access, and an initial local indexing pass. You can explore the workspace immediately, or add sources first — both are supported.
Installation
Sclerite 1.0.0 installs on Windows via a standard installer. Installation is local to your machine — there's no account creation required to start using the core workspace.
Adding sources
Add a source from Library or Settings → Privacy & Access. Choose a common location (Documents, Desktop, Downloads, OneDrive) or any folder on this computer. Subfolders are included automatically until you pause, exclude, or remove access.
Indexing
Once a source is authorized, Sclerite builds a local index of its contents so Ask and Work can use it. Indexing progress is visible in Library; large sources may take a while the first time, and you can keep working while it runs.
Ask & evidence
Ask a direct question in the Ask surface. Answers are grounded in your authorized sources and include evidence — the source file, the relevant excerpt, and quick actions to open the file, show it in its folder, or review it in Library. If Sclerite doesn't have reliable evidence, it says so rather than guessing.
Home & Work
Home summarizes what changed and what might need a look. Work organizes anything that needs a decision into Now, Waiting, Upcoming, and Review. Both draw on the same authorized understanding — nothing needs to be entered twice.
Privacy & access
Settings → Privacy & Access is the full picture of what Sclerite can see: every authorized source, one place to exclude specific content, and a clear path to remove access entirely. Removed access takes effect immediately and persists after restart.
Updating Sclerite
Sclerite does not update automatically in 1.0.0. When a new signed installer is available on the official release channel, install it the same way you installed Sclerite the first time — your settings and local workspace are expected to remain in place during an in-place upgrade.
Troubleshooting
If something isn't working as expected, start with Settings → About & Advanced → Diagnostics. Preparing diagnostics summarizes local app health, storage, indexing, and runtime state so a support team can investigate without receiving your source files.
Still stuck
Contact support
A dedicated support contact is being finalized ahead of public release. In the meantime, Settings → About & Advanced lets you prepare diagnostics locally so they're ready to share the moment support channels open.